Administrative Assistant

Responsibilities

• Answer all incoming calls in the warehouse office and assist with requests/issues.
• Transfer calls to appropriate departments or personnel and maintain a call log.
• Prioritize orders by delivery date, shipment method, and truck departure route to meet customer deadlines.
• Assign orders to Pickers based on availability and current workload.
• Sort and distribute ship tickets, pick tickets, and purchase orders to designated bins.
• Analyze picking times to ensure efficiency and adjust as necessary.

Qualifications

• High School diploma or equivalent preferred.
• One year experience in the electrical industry and/or knowledge of electrical products beneficial or preferred.
• Excellent customer service skills, including proper phone etiquette and positive demeanor.
• Basic computer skills, including the use of a personal computer.
• Demonstrated time management and organizational skills, including the ability to prioritize and manage multiple tasks.
• Ability to work independently with minimal supervision.
• Energetic team player with the ability to work with diverse personalities.

Physical Requirements

• Ability to use a computer keyboard, monitor, and telephone.
• Ability to bend, climb, push, and pull, including maneuvering at heights and in tight spaces.
• Ability to lift, carry, and transport work-related materials up to 50 lbs., and occasionally up to 70 lbs.