Administrative Assistant

At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908, DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success.

About the role

The Administrative Assistant will confirm a large volume of vendor shipment invoices for customer billing, process vendor acknowledgements for purchase orders to ensure accuracy, follow written process controls, and expedite purchase orders per documented procedures or at the request of Customer Service Representatives. This role is also responsible for operating telephone equipment, routing incoming calls, as well as third party invoicing. In addition, this position will support and learn basic warehouse processes and assist with timekeeping and safety documentation as needed.

Responsibilities

• Answer multi-line telephone to relay incoming and interoffice calls
• Greet vendors, customers, job applicants, and other visitors in a professional manner
• Determine purpose of calls and route them to appropriate personnel or departments
• Retrieve voicemail messages and forward them to appropriate departments
• Provide general administrative support including filing, data entry, document preparation, and record management
• Confirm and process vendor shipment invoices to support customer billing
• Process vendor acknowledgements for purchase orders to ensure accuracy
• Expedite purchase orders per documented processes and Customer Service requests
• Responsible for third party invoicing
• Learn and assist with warehouse processes as assigned

Requirements

• Proficiency with Microsoft Office (Outlook, Word, Excel) and office phone systems (Zoom)
• Excellent phone etiquette
• Multi-line telephone experience
• Strong organizational skills and ability to multi-task
• Computer and keyboard proficiency
• Ability to work independently
• Excellent verbal communication skills
• Professional attitude, appearance, and demeanor
• High School diploma or GED

Benefits

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including:

• Medical, dental, and vision insurance
• Flexible spending account
• Paid holidays
• Life and disability insurance
• Additional supplemental benefits
• 401(k) plan eligibility for all employees

Schedule

Monday - Friday, 8:00am - 5:00pm

Location

Grand Prairie, TX