Administrative Assistant

About the role

Drive Tech is your trusted ADAS repair experts in Texas. We're passionate about Advanced Driver Assistance Systems and committed to your safety on the road. Our team travels across the Lone Star State, providing top-notch ADAS calibration, diagnostics, and repairs. We treat our staff like family, ensuring they deliver exceptional care for your vehicle's safety features. From collision avoidance to lane departure warnings, we understand the critical role of ADAS in preventing accidents. At Drive Tech, safety is our top priority.

Key Responsibilities

• Manage daily office workflow, ensuring an organized, professional, and efficient environment.
• Oversee office supplies, vendor accounts, utilities.
• Maintain electronic and paper filing systems, including estimates, work orders, vehicle calibration reports, and invoices.
• Handle company correspondence, phone calls, and email inquiries.
• Schedule and coordinate dispatch of technicians for calibrations.
• Avoid inaccuracies in service documentation and forms.
• Maintain up-to-date customer, vendor, and technician contacts.
• Process and track vendor invoices, purchase orders, and expense reports.
• Reconcile company credit card statements and employee reimbursements.
• Handle Accounts Receivable tasks: Generate and send invoices through FieldPulse. Track payment status and follow up with customers on outstanding balances. Maintain aging reports and communicate regularly with management on collections.
• Aid in cash receipts, deposits, and monthly revenue reconciliation.
• Aid in onboarding new employees and maintaining personnel files.
• Track attendance, timecards, and expense reports for payroll processing.
• Maintain compliance documentation for safety, training, and insurance records.
• Support the market managers with weekly and monthly administrative reports.
• Prepare summary dashboards or KPI reports from FieldPulse or accounting data.
• Collaborate with technicians, warehouse staff, and management effectively.
• Communicate with customers professionally and maintain a customer-service mindset.

Required Qualifications & Skills

• 3+ years of office administrative experience (preferably in service, or field operations).
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, OneNote, Teams).
• Familiarity with bookkeeping or accounting software (QuickBooks, FieldPulse, or similar).
• Excellent written and verbal communication skills.
• Preferred experience with accounts receivable, billing, and collections.
• Knowledge of preventive maintenance workflows or dispatch scheduling.
• Experience working with automotive clients a plus.

What You Bring

• A proactive, dependable attitude with a strong sense of ownership.
• A commitment to accuracy and process improvement.
• The ability to collaborate with technicians, warehouse staff, and management effectively.
• A customer-service mindset and professionalism in communication.

Compensation & Benefits

• Salary: $18 - $22 / hour, depending on experience.
• Benefits: Paid time off, company health contribution, and performance-based incentives.
• Full-time position, Monday-Friday, 8:00 AM - 5:00 PM, based in Houston.