Administrative Assistant

About the role

As an Administrative Assistant, you will perform a variety of administrative functions to support the operational needs of the distribution center.

Responsibilities

• Composes, prepares, and ensures timely response with written correspondence, reports, databases, daily invoices, and other documents
• Files completed transaction documentation; maintains quarterly storage rotation
• Assists as a customer contact and delivers Stellar Service through accurate order entry, problem resolution, and organizational support
• May assist in the resolution of billing issues
• Immediately communicates all special requests, modifications to orders, backorders, shipping delays, or cancelled orders to appropriate internal and external customers
• Takes messages when necessary; retrieves messages and distributes accordingly from general voice mailbox
• Attends to visitors, both face-to-face and on the phone, in a timely and professional manner; ensures accuracy of guest sign-in log; announces guests to appropriate associates; aware of all reception activity
• Coordinates all mail, shipments, and distribution, ensuring accurate labeling and department coding
• Maintains office supplies and equipment
• Performs complex and confidential administrative functions, as assigned

Requirements

• A minimum of 2 - 3 years of administrative experience
• Familiarity with standard concepts, practices, and procedures related to customer service
• Advanced proficiency using MS Office to effectively execute work tasks, including Excel, Word, and Outlook
• Ability to learn internal database and software systems (i.e. MXP, SAP)
• High School Diploma, GED, or equivalent

Employment offers are contingent upon successful completion of a drug screen and background check.

Benefits

Team Members are eligible for annual bonuses and profit sharing. Explore our comprehensive health, retirement, wellness, and professional growth programs in detail on our website.