Administrative Assistant
City of Pocatello · Pocatello, ID · 2 wk ago
On-siteAdministrativeFull-time
About the role
The Administrative Assistant supports office operations with a focus on administrative tasks, customer service, and database management.
Responsibilities
- Handles inquiries and provides information to the public, other City departments, businesses, and private individuals.
- Coordinates and monitors administrative functions to ensure efficient and accurate work flow and related products.
- Manages/maintains various department specific databases, requiring knowledge of department programs and objectives.
- Composes correspondence, prepares reports, and assists in invoicing, processing accounts payable and accounts receivable, payroll, and time records.
- Supports meetings by providing transcription and coordinating responses to constituent emails and communications.
- Assists in special projects that may require independent research and analysis.
Requirements
- High school diploma or GED
- PREFERRED: Associates Degree in Office Practices or related field
- Three (3) years’ related administrative support experience, preferably in a governmental environment
Qualifications
- Knowledge of department programs, objectives, policies and procedures
- Customer service principles and procedures
- Database management
- Principles and procedures of record keeping and reporting
- Modern office functions, management, processes and procedures
- Operation of standard office equipment and a personal computer and job-related software applications for word processing, spreadsheets, desktop publishing and other required applications
Skills
- Coordinate and monitor administrative functions to ensure efficient and accurate work flow and related products
- Interpret, apply and explain complex information such as regulations, policies or services
- Perform complex administrative functions such as record keeping, file maintenance, prioritizing assignments, performing special projects and preparing reports
- Perform database management
- Answer inquiries and provide information to the public, other City departments, businesses and private citizens
- Independently research, compile and organize materials to prepare reports, handle complaints or resolve problems
- Operate a personal computer and job-related software applications
- Maintain a collaborative and cooperative working relationship with elected and appointed officials, other City employees, and the public
- Maintain a professional demeanor and confidentiality of work performed at all times
- Communicate effectively in the English language at a level necessary for efficient job performance
- Complete assignments in a timely fashion
- Understand and comply with all rules, policies and regulations
- Perform all duties in accordance with City policies and procedures with regard for personal safety and that of other employees and the public
Benefits
- Medical
- Prescription
- Dental
- Vision
- Life Insurance
- PERSI Retirement
- PERSI Choice 401(k)
- 457 Retirement Planning
- HRA VEBA Contributions
- Employee Assistance Program
- Flexible Spending Accounts
- Medical Dependent Care
- Vacation Time
- Sick Time
- 11 Paid Holidays
- Education Assistance
- Employee Wellness Program
- Public Service Loan Forgiveness (PSLF) Eligible