Jobs · Administrative · Idaho

Administrative Assistant

City of Pocatello · Pocatello, ID · 2 wk ago
On-siteAdministrativeFull-time

About the role

The Administrative Assistant supports office operations with a focus on administrative tasks, customer service, and database management.

Responsibilities

  • Handles inquiries and provides information to the public, other City departments, businesses, and private individuals.
  • Coordinates and monitors administrative functions to ensure efficient and accurate work flow and related products.
  • Manages/maintains various department specific databases, requiring knowledge of department programs and objectives.
  • Composes correspondence, prepares reports, and assists in invoicing, processing accounts payable and accounts receivable, payroll, and time records.
  • Supports meetings by providing transcription and coordinating responses to constituent emails and communications.
  • Assists in special projects that may require independent research and analysis.

Requirements

  • High school diploma or GED
  • PREFERRED: Associates Degree in Office Practices or related field
  • Three (3) years’ related administrative support experience, preferably in a governmental environment

Qualifications

  • Knowledge of department programs, objectives, policies and procedures
  • Customer service principles and procedures
  • Database management
  • Principles and procedures of record keeping and reporting
  • Modern office functions, management, processes and procedures
  • Operation of standard office equipment and a personal computer and job-related software applications for word processing, spreadsheets, desktop publishing and other required applications

Skills

  • Coordinate and monitor administrative functions to ensure efficient and accurate work flow and related products
  • Interpret, apply and explain complex information such as regulations, policies or services
  • Perform complex administrative functions such as record keeping, file maintenance, prioritizing assignments, performing special projects and preparing reports
  • Perform database management
  • Answer inquiries and provide information to the public, other City departments, businesses and private citizens
  • Independently research, compile and organize materials to prepare reports, handle complaints or resolve problems
  • Operate a personal computer and job-related software applications
  • Maintain a collaborative and cooperative working relationship with elected and appointed officials, other City employees, and the public
  • Maintain a professional demeanor and confidentiality of work performed at all times
  • Communicate effectively in the English language at a level necessary for efficient job performance
  • Complete assignments in a timely fashion
  • Understand and comply with all rules, policies and regulations
  • Perform all duties in accordance with City policies and procedures with regard for personal safety and that of other employees and the public

Benefits

  • Medical
  • Prescription
  • Dental
  • Vision
  • Life Insurance
  • PERSI Retirement
  • PERSI Choice 401(k)
  • 457 Retirement Planning
  • HRA VEBA Contributions
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Medical Dependent Care
  • Vacation Time
  • Sick Time
  • 11 Paid Holidays
  • Education Assistance
  • Employee Wellness Program
  • Public Service Loan Forgiveness (PSLF) Eligible

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