Administrative Assistant

About the role

A well-established organization serving customers throughout the region. Collaborative team in a fast-paced office environment. Opportunity to work closely with leadership and play an important role in daily operations. Stable company that values teamwork, communication, and exceptional customer service.

Responsibilities

• Answer incoming phone calls and provide professional customer service.
• Perform general clerical duties, including filing, organizing, and maintaining office records.
• Process billing and maintain accurate documentation.
• Support the day-to-day operations of the transportation department.
• Communicate with internal staff to coordinate customer requests and ensure timely follow-up.
• Aid in resolving customer issues by providing updates and collaborating with team members.
• Perform additional administrative duties as assigned by management.

Qualifications

• Previous administrative, office support, or customer service experience.
• Strong organizational and multitasking skills with excellent attention to detail.
• Comfortable working in a fast-paced office environment.
• Proficient in Microsoft Office, including Outlook, Word, and Excel.
• Excellent communication skills and the ability to work collaboratively with internal teams.
• Dependable, professional, and eager to support a busy office.