Administrative Assistant

Responsibilities

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow‑up.
• Answer questions and help residents, families, and visitors.

Qualifications

• High school diploma or GED required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
• CPR and First Aid certifications are required or willingness to obtain them.
• Ability to handle multiple priorities.
• Strong written and verbal communication skills.
• Competent organizational and time‑management skills.
• Demonstrates good judgment, problem‑solving, and decision‑making abilities.

Benefits

• Full‑time employees are eligible for all benefits (medical, dental, vision, and voluntary products).
• Part‑time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short‑Term Disability, Voluntary Long‑Term Disability, Accident, Critical Illness, Identity Protection, and Cyber Monitoring.
• Benefits start on the 1st of the month following 30 days of employment.
• Prescription savings plans.
• All employees are eligible for a 401(k) with employer match.

Pay

Pay is available daily.

About Bickford Senior Living

Bickford Senior Living is a community of caregivers dedicated to enriching residents’ happiness. Founded in 1991 in Olathe, Kansas, by the Eby Family, the organization has grown to over 50 locations in seven states while maintaining a family‑focused environment. The company’s mission is to champion quality of life for all seniors, delivering high‑quality care with a personal touch and fostering a supportive community for both residents and team members.

“There is no higher calling, no greater purpose than a caregiver… The question is… do we have the will to love, do what it takes, and risk ourselves in caring, even when the burden is great?” – Bickford Caregivers Manifesto