Administrative Assistant

About the role

The Administrative Assistant provides the highest quality of customer service to all customers and vendors while ensuring the efficient day-to-day operations of the on-site Operations & Maintenance Department at the Cincinnati/Northern Kentucky International Airport (CVG).

Responsibilities

• Handle incoming calls, take accurate messages, screen and direct calls professionally
• Monitor and respond to hotline phone calls in a timely manner
• Respond to general information requests with accurate information
• Greet clients, suppliers, and visitors professionally and courteously
• Resolve or escalate customer complaints in a professional manner
• Use computer software to prepare reports, memos, and documents accurately and professionally
• Distribute and file emails, faxes, and communications
• Maintain accurate files for all service, warranty, and department-related projects
• Prepare monthly invoices, payroll, and expense reports
• Order uniforms and maintain office supplies
• Maintain and track security badges and airside passes for team members
• Maintain maintenance and installation service schedules
• Verify accuracy of weekly time sheet submittals
• Record and distribute meeting minutes and trip reports
• Make travel and meeting arrangements for service personnel and staff
• Forward completed service and warranty claims to Accounting/Finance for invoicing
• Perform other related duties as assigned

Qualifications

• High School diploma or equivalent
• 3+ years of experience in an administrative support capacity
• Eligible to obtain and maintain airside security clearance
• Initiative and work within an environment of frequent interruptions & conflicting priorities
• Exemplary organizational and interpersonal skills
• Advanced User of Microsoft Word, Excel, Outlook, and PowerPoint
• Excellent time management skills; attention to detail and ability to learn quickly
• Excellent verbal and written communication skills; ability to maintain confidentiality
• Professional, positive, and energetic demeanor

Pay

The posted hourly rate reflects the compensation the company reasonably expects to offer for this position.

Benefits

• Generous medical & dental benefits for you AND your eligible dependents
• 401k Retirement Plan with a generous match
• Life Insurance is provided free for all employees
• Generous amount of paid time off

Work Environment

• Operates in a fast-paced airport setting with exposure to noise, moving machinery, and variable temperatures
• Requires flexibility to work nights, weekends, and holidays as part of a rotating shift schedule
• Frequent walking, climbing, bending, heavy lifting, and standing across large terminal and baggage areas

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do!

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER’s commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.