Administrative Assistant

About the role

Looking to grow your career? At Bath Fitter, our Administrative Assistants support daily branch operations while building valuable administrative, customer service, and business skills. If you're organized, customer-focused, and eager to learn, this is a great opportunity to gain experience and grow with a company that promotes from within. For over 40 years, Bath Fitter has been the industry leader in premium acrylic bathtub and shower transformations — serving homeowners across the U.S., Canada, and Europe. We’re proud to be Certified as a Great Place to Work®, and we’re growing every day.

Responsibilities

• Support the Administrative Coordinator with day-to-day branch operations
• Schedule customer appointments and service calls
• Assist with customer follow-up and lead management
• Maintain accurate information in CRM and scheduling systems
• Answer incoming calls and provide exceptional customer service
• Prepare documents and support office organization
• Partner with Sales Consultants, Installers, and branch leadership to help deliver a great customer experience

Requirements

• 1+ year of administrative, customer service, retail, hospitality, or office support experience
• Strong organization and attention to detail
• Excellent communication and interpersonal skills
• Comfortable learning new systems and technology
• Positive attitude with a willingness to learn and grow
• Team-oriented and customer-focused mindset

Benefits

• Full-time position with competitive pay and benefits
• Medical, Dental, Vision, 401(k), Paid Time Off, and Paid Holidays
• Hands-on training and development
• Opportunities to learn multiple areas of the business
• A company that promotes from within and invests in its people

Pay

$19.00 - $21.00 / hourly