Administrative Assistant

About the role

Full‑time day‑shift position at Washington Gardens Memory Care, 9000 SW 91st Avenue, Tigard, OR 97223. An Administrative Assistant supports the facility's daily operations by performing clerical and administrative tasks, managing communication, scheduling appointments, maintaining records, and assisting with resident‑related paperwork. This position is subject to a collective bargaining agreement with SEIU 503, and the company reserves the right to revise the duties set forth in this job description at its discretion.

Responsibilities

• Answering phones, responding to emails, and relaying messages to appropriate personnel
• Scheduling resident appointments, staff meetings, and other facility events
• Maintaining accurate and up‑to‑date resident records, employee files, and other important documents
• Typing, filing, photocopying, and distributing documents
• Assisting with resident paperwork, such as admissions and discharges, and coordinating with other departments for resident care
• Ensuring adequate inventory of office and medical supplies
• Facilitating communication between different departments and staff members
• Entering and updating information into the facility's computer system
• Assisting with basic bookkeeping tasks, such as invoice processing
• Providing a friendly and helpful point of contact for residents, families, and visitors
• Other duties as assigned

Requirements

• One or more years of experience in a clerical position in a healthcare setting
• Passion for caregiving and enhancing the quality of life for residents
• Excellent verbal and written communication skills
• Ability to manage multiple tasks, prioritize effectively, and maintain detailed records
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
• Ability to provide a positive and helpful experience for residents and visitors
• Ability to address issues and find solutions efficiently

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans with low individual and family deductibles (eligible at 30+ hours/week)
• 401(k) Retirement Plan with discretionary employer match
• Paid Time Off (PTO) and Premium Pay for Holidays worked (conditions apply)
• Employee Assistance Program (EAP) Canopy: Free, confidential support for mental health, stress, family needs & work/life balance
• Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account)
• Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short‑ and Long‑Term Disability, Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services