Administrative Assistant

Responsibilities

• Communicate and solve problems with all stakeholders both internal and external
• Ensure all driver documents are complete, accurate, and imaged
• Aid with the payment and loading of driver funds
• Aid with calling and confirming delivery points
• Provide phone coverage and route calls to appropriate staff
• Implement departmental checklists to support established responsibilities and procedures
• Complete and update all order system work assignments in an efficient and accurate method
• Interact with drivers and other staff in a professional and courteous manner
• Process vendor payments
• Foster a team-oriented work environment
• Maintain safety as an everyday priority
• Perform other duties as assigned

Requirements

• High school diploma or GED
• Minimum of 2 years of relevant experience (transportation/logistics experience preferred)
• Proficient with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc)
• Excellent written and verbal communication skills
• Strong organizational skills
• Strong knowledge of customer service delivery techniques and problem-solving methods.
• Ability to prioritize work according to deadlines and client expectations
• Satisfactory Motor Vehicle Record