Administrative Assistant

About the role

We are looking for an Administrative Assistant who understands and is familiar with 24/7 emergency services. The ideal candidate thrives in a fast-paced environment, demonstrates a sense of urgency, and is highly flexible to support various divisions with or without notice. This role requires strong time management skills to ensure deadlines are consistently met, the ability to work independently with initiative, and excellent communication skills.

Responsibilities

• Provide administrative assistance to the Regional Manager, Office Manager, and Project Management team
• Emergency service dispatch
• Answer and direct incoming calls
• Assist in daily crew logistics and dispatch
• Assist in inventory management
• Assist in fleet management
• Assist in expense management for the operations team
• Perform quality control calls and resolutions
• Schedule follow-up inspections
• Interface with external clients and internal teams
• Scan and manage electronic documents/files
• Perform other duties as assigned
• Job tracking updates

Requirements

• Proficient in MS Office (Word and Excel)
• Bi-lingual (mandatory)
• 2+ years of experience in an administrative support role or receptionist role
• Strong interpersonal skills and customer service experience
• Excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees
• Strong organizational and time management skills
• Ability to work in a fast-paced environment
• Quick learner and technology savvy
• Industry/Restoration/Construction experience is a plus