Administrative Assistant

About the role

ATI Restoration, LLC is a national leader in construction restoration, assisting customers with projects of all sizes. We are seeking an Administrative Assistant who is familiar with 24/7 emergency services and thrives in a fast-paced environment. This role requires flexibility, strong time management, and the ability to support multiple divisions with little notice. The ideal candidate works independently, communicates effectively, and is proactive in seeking help when needed.

Responsibilities

• Provide administrative assistance to the Regional Manager, Office Manager, and Project Management team
• Emergency service dispatch
• Answer and direct incoming calls
• Assist in daily crew logistics and dispatch
• Support inventory and fleet management
• Assist in expense management for the operations team
• Perform quality control calls and resolutions
• Schedule follow-up inspections
• Interface with external clients and internal teams
• Scan and manage electronic documents/files
• Perform job tracking updates
• Other duties as assigned

Requirements

• Proficient in MS Office (Word and Excel)
• Bi-lingual (mandatory)
• 2+ years of experience in an administrative support role or receptionist role
• Strong interpersonal and customer service skills
• Excellent verbal and written communication skills
• Organizational and time management abilities
• Ability to work in a fast-paced environment
• Quick learner and technology savvy
• Industry/restoration/construction experience is a plus