Administrative Assistant

About Us

Fueled by a real understanding of today’s challenges, Associated is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.

We are a mission-driven organization dedicated to improving the lives of seniors as they age. We are passionate about providing seniors and their families with a comprehensive, vetted, and coordinated in-home service network that is high-touch, tech-enabled, compassionate, and extremely well managed. We operate in the dynamic home healthcare industry, where the market opportunity is large and growing as baby boomers age and the home becomes the epicenter for care.

Responsibilities

• Manage Front Desk and Reception area: greet colleagues and guests as they enter the office.
• Answer and direct phone calls.
• Maintain inventory and ordering of Personal Protective Equipment (PPE), general office, and kitchen supplies as needed.
• Clean and maintain common spaces.
• Offer technical support to field staff.
• Assist with field staff hiring and orientations.
• Assist the Scheduling team with field staff call volume and communicating non-urgent schedule changes.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• 2+ years of administrative office experience.
• A proactive, customer service orientation, with the ability to collaborate effectively with internal and external stakeholders.
• Understanding of the company and services offered.
• Demonstrated computer skills.
• Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds.
• The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment.
• Bilingual is preferred.

Physical Demands

• Must remain in a stationary position for long periods of time at a desk or computer.
• Requires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.

Work Environment

Due to the nature of the responsibilities, this role will take place in an office. Occasional travel for recruitment purposes may be required.

Pay

The hiring range for this position is $19–$21 per hour. Various factors will determine final compensation, such as a candidate’s years of relevant work experience, skills, certifications, and location.