Administrative Assistant

About the role

We are looking to add STAR client service/administrative professionals to our dynamic and growing Client Service Operations Team as an Administrative Assistant. This roll is accountable for both Administrative and Associate work in a team setting to assist in replying to client needs and performing administrative tasks. This position requires superb and highly polished client service skills.

Responsibilities

• Show initiative and take ownership of each task from start to finish
• Answer requests in a timely and professional manner
• Communicate effectively in a positive manner to your teammates in person, through instant messaging, and emails throughout the day
• Be part of a small team monitoring a joint email inbox and Business Process workflow queue throughout the day
• Become familiar with Client Service Operations policies and procedures
• Provide ad hoc support to Directors and Managers in the office
• Maintain client documents and records in accordance with compliance policies including filing hard copies and/or scanning of documents
• Establish and maintain client access to our online portal
• Greet clients and vendors at the front desk
• Be the liaison with Property Manager regarding maintenance and repair
• Prepare expense reports and light calendaring
• Ordering groceries and office supplies as needed
• Picking up and dropping off mail and overnight packages
• Primarily accountable for taking care of the kitchen and other common spaces, keeping them clean and restocking when necessary
• Plan birthday celebrations and other office events
• Participate in departmental and ad hoc projects

Requirements

We will consider any combination of experience and education which provides the necessary knowledge, skills, and abilities to perform the job. A typical way to acquire the requirements would be: 2-5 years in an administrative assistant role in an office environment. Experience in a professional services environment, preferably in financial services and/or investment management is a plus. Some college education, Bachelor’s Degree preferred.

Qualifications

Knowledge: Demonstrate proficiency with planning office events and outings

Skills: Ability to follow detailed instruction with a high level of accuracy, Impeccable ability to maintain confidentiality, Excellent organizational skills, Problem solving skills

Abilities: A self-starter who takes ownership of projects as assigned and completes them with minimal supervision, Ability to set priorities among a variety of tasks and occasionally a heavy volume of work, Strong communication skills; must be comfortable communicating with all levels of employees, Demonstrate pride, integrity and initiative in all aspects of his or her work, Must be a team player

Benefits

Aspiriant is committed to diversity, inclusion and belonging. A diverse and inclusive culture is essential to providing the best to both our clients and our people. Including a variety of perspectives in all that we do is necessary for our innovation and growth. We envision a firm where our people see a community they belong to and an inspiring future…a firm where people can be themselves, learning is limitless, and everyone can thrive.

Schedule

Hybrid work arrangement