Administrative Assistant - Appeals Specialist

We are a civil litigation law firm seeking a detail-oriented and highly accountable Appeals Specialist to support our appeals process. This role is ideal for someone who excels at follow-up, is comfortable making outbound phone calls, and can manage tasks independently in a remote environment. Prior law firm experience is not required—we will provide comprehensive training. This is a remote position. Key ResponsibilitiesManage and track appeals-related tasks from initiation through resolutionConduct consistent and professional follow-up via phone and email with internal teams and external partiesEnsure deadlines are met through organized tracking and timely escalation when neededAccurately document communications and updates in firm systemsMaintain appeal status reports and logs using Excel and internal computer programsWork independently while remaining responsive and accountable to leadershipRequired Skills & Qualifications:Exceptional follow-up and organizational skillsStrong phone communication skills and comfort with frequent outbound callsProven ability to work remotely with accountability and minimal supervisionAbility to navigate Excel and learn new computer programs efficientlyStrong attention to detail and time management skillsRequired Background:Prior experience in roles requiring high-volume follow-up, tracking, or case/status managementExperience in administrative, operations, insurance, healthcare, collections, or compliance roles is a plusExperience using spreadsheets or tracking tools to manage workflows What We Offer:Full training provided—no prior legal experience requiredRemote work environment with clear expectations and supportOpportunity to grow within a litigation-focused legal teamStable role suited for individuals who thrive on structure, follow-through, and ownership of their workHourly rate depending on depth and years of experience Annual performance reviews with potential for increase in salaryFlexible work hoursMedical Insurance - Currently provided by Cigna Healthcare with multiple insurance plans to choose from based on your needs - partially paid for by Firm for the employee; All outpatient mental health services are free of charge with no copaysOptional Dental & Vision InsuranceOptional Voluntary Life and Disability InsuranceOptional Voluntary Accident InsuranceOptional Critical Illness InsuranceOptional Cancer InsuranceOptional Hospitalization InsuranceOptional Health Savings AccountOptional Flexible Spending Account401k after one calendar year of employmentPaid time off (PTO) to support your overall well-beingIf you are dependable, organized, and enjoy seeing tasks through to completion, we encourage you to apply!Vision: Our vision at Lydecker is to be a trusted partner that redefines excellence in legal services. We envision a future where our innovative approach to client service sets new standards in the legal industry. With a relentless commitment to integrity, collaboration, and excellence, we aspire to be the first choice for clients seeking unparalleled solutions and results. Together, we will shape the future of legal practice, empowering individuals, and clients to thrive in an ever-evolving world.Mission Statement: At Lydecker, our mission is simple: to exceed client expectations with efficient, strategic, and collaborative service. We're dedicated to long-term success for our clients, attorneys, and staff, fostering a culture of excellence and teamwork.Company Values:1. Excellence: At Lydecker, we are committed to excellence in all that we do. We strive for the highest standards of quality, professionalism, and innovation in delivering legal services. Our dedication to excellence drives us to continually improve, adapt, and exceed expectations.2. Integrity: Integrity is the cornerstone of our relationships, both internally and with our clients. We conduct ourselves with honesty, transparency, and ethical behavior always. Trust is paramount, and we uphold the highest standards of integrity in every interaction, decision, and action we take.3. Collaboration: We believe in the power of collaboration to achieve greater success. At Lydecker, we foster a culture of teamwork, respect, and support among our attorneys and staff. By working together seamlessly, leveraging diverse perspectives, and sharing knowledge, we maximize our collective talents to deliver exceptional results for our clients.4. Care: We take care of our people because we genuinely care about each one of them, and we believe that by fostering a culture of care, we can create a more resilient, supportive, and successful organization for all. We show that we care about our employees through employee well-being, professional growth and development, work-life balance, diversity and inclusion, and community engagementInterested candidates may reply to this posting or contact careers@lydecker.com for immediate and confidential consideration.To learn more about Lydecker LLP, please visit our website at www.Lydecker.com or visit LinkedIn #LydeckerCareers #LydeckerLife.Lydecker LLP is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual status in any group or class protected by applicable federal, state, or local law.PLEASE NO AGENCIES! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.