Administrative Assistant - Adults Downtown

Responsibilities

• Perform front-desk and reception functions, including:
  • Meeting and greeting clients and visitors
  • Answering and managing a multi-line switchboard, forwarding calls to voicemail or appropriate staff
  • Taking and delivering messages
  • Checking in clients, verifying demographic information (e.g., telephone number, mailing address, payer source)
  • Collecting and documenting payments for services
  • Notifying clinicians when clients arrive
• Reconcile cash drawer and participate in daily deposit process, including deposit reconciliation
• Schedule client appointments
• Handle mail-related tasks: copying, sorting, delivering, sending, and receiving faxes
• Meet with clients to review intake forms
• Enter client data into electronic information systems, including:
  • Client demographics and eligibility information
  • Client transfers
  • Program-specific data (e.g., grants) in various databases
• Perform a variety of administrative functions and data entry, including validation
• Process lab results and other medical treatment-related administrative tasks

Requirements

• High School diploma or GED required
• Completion of up to 18 months of business school beyond high school preferred
• One to two years of experience working in an office setting and performing clerical or administrative tasks
• Working knowledge of Microsoft Office Suite
• Strong oral and written communication skills

Physical Demands

• No unusual physical demands; discretion over walking, standing, etc.
• Requires lifting up to 10 pounds, with occasional lifting of ledgers, medical records, or computer equipment
• May occasionally require walking, standing, stooping, or bending
• Occasional exposure to office chemicals
• Continual use of a video display terminal

Schedule

Full time