Administrative Assistant - Accounts Receivable Associate

About the role

We are seeking a full-time Administrative Assistant - Accounts Receivable Associate to join our dynamic team in Nashville, TN. This position plays a crucial role in our operations across Tennessee and Alabama.

Responsibilities

• Process customer payments and maintain accurate accounts receivable records using NetSuite ERP
• Provide prompt, friendly service to both internal and external customers, resolving billing questions and payment discrepancies
• Contact customers with outstanding balances, assist with collections, and collaborate with other departments to resolve account issues
• Manage credit applications and customer account maintenance, generate reports, and keep administrative records up to date
• Maintain dashboards and saved searches in NetSuite to proactively identify and address account issues

Requirements

• Proficiency with Microsoft Office, especially Excel and Outlook
• Excellent organizational skills and strong attention to detail
• Strong communication and customer service abilities
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong problem-solving and analytical skills
• Professional demeanor and a commitment to confidentiality
• Experience in administrative, accounting, accounts receivable, banking, or customer service roles is preferred
• Experience with ERP/accounting systems is preferred
• NetSuite experience is a strong plus!