Administrative Assistant 2, coordination for Pathology department
Beth Israel Lahey Health · Boston, MA · 2 wk ago
Administrative$21–$28.26/hrFull-time
Job Description
This position will focus on coordinating Pathology material, including; retrieving material, tracking materiel, preparing slides and reports.
Essential Responsibilities
- Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person.
- Greets and directs patients/families, visitors and staff.
- Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.
- Types and prepares correspondence and documents according to quality standards. Proofreads and edits materials for grammar, punctuation and spelling. Drafts routine correspondence.
- Compiles and distributes reports and other information as needed.
- Schedules appointments and meetings and maintains calendars and schedules for assigned staff. Assists in preparation for conferences, seminars and other department sponsored programs or events.
- Receives, records and prepares related materials and performs other related duties as assigned.
Required Qualifications
- A high school diploma or GED is required. An associate's degree is preferred.
- One to three years of related work experience are required.
- Experience with computer systems is required, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint or Access.
Competencies
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Pay Range
$21.00 – $28.26