Administration - SVP - Technology Services Digital and Enterprise Platforms

Key Areas Of Responsibility

• Enterprise Technology Operations
• Digital Platforms & Enterprise Systems
• Automation, AI Enablement & Engineering Excellence
• Strategic Leadership & Collaboration
• People Leadership & Culture

Qualifications

• Education: Bachelor’s degree in business administration, Finance, Accounting, Computer Science, or Management Information Systems or equivalent experience. Master’s Degree in related areas considered a plus.
• Experience: 12+ years of progressive technology leadership experience, with at least 7 years in senior engineering or operational management roles. Demonstrated experience leading complex, multi-faceted technology transformations with tangible business outcomes. Proven track record of successfully implementing innovative technology solutions, particularly in financial services or similar regulated environments. Experience building and scaling high-performing engineering and delivery organizations with emphasis on both technical excellence and product delivery. Strong understanding of modern software architecture patterns, API development, and full-stack engineering practices. Financial services industry knowledge, especially in retail banking operations and member/customer experience technologies. Exceptional leadership skills with the ability to inspire, influence, and align diverse teams towards common goals. Strategic vision combined with tactical execution capabilities and a bias toward measurable results. Track record of thought leadership in technology innovation through speaking engagements, publications, or industry contributions. Excellent interpersonal, verbal, and written communication and presentation skills with the ability to form good working relationships at all levels both internally and externally.
• Knowledge / Skills: Financial services industry knowledge, especially in retail banking operations and member/customer experience technologies. Background in both product development and engineering leadership roles. Previous experience navigating regulatory and compliance requirements within technology initiatives. Able to analyze problems, collaborate, and strategize for better solutions.