Administration Manager

About the role

This is an on-site role based at our Kansas City, MO office.

Responsibilities

• Lead and manage operations support staff (office services, broker support, and deal administration), ensuring high performance and service excellence.
• Oversee administrative staff, including hiring support, onboarding, training, performance management, and policy implementation.
• Partner with Human Resources to execute recruitment, talent development, and employee lifecycle activities.
• Act as a change agent by implementing policies and procedures that support continuous improvement.
• Ensure compliance with local, state, and federal real estate regulations and corporate policies.
• Manage Kansas and Missouri real estate licenses and monitor broker compliance.
• Oversee listing and transaction file accuracy and compliance.
• Maintain client representation forms aligned with current regulations.
• Review and approve deal documentation and ensure system accuracy (e.g., Our Deals).
• Oversee day-to-day office operations including facilities, vendor management, equipment, and supplies.
• Manage cellular equipment and service plans.
• Oversee REMS uniform ordering and invoicing.
• Conduct vendor reviews and approve expenses per corporate policies.
• Cook up monthly broker business development meetings.
• Aid in annual client forecast meetings.
• Manage awards, recognition, and promotional programs.

Requirements

• Bachelor’s degree preferably in Real Estate, Business, or similar field.
• 3-5+ years of relevant experience.
• Commercial Real Estate experience preferred.

Qualifications

• Strong leadership skills and encourages and supports leadership and growth in others.
• Display service excellence in dealing with internal and external clients and partners.
• Independent, self-starter, and team player.
• Excellent organizational & prioritization skills.
• Able to develop systems/processes and/or teams that are flexible, adaptable and results oriented reaching the goal of maximum efficiency.
• Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations and work with minimal direction/supervision.
• High degree of professionalism and passion for success.

Skills

• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Experience with real estate software and systems.
• Knowledge of local, state, and federal real estate regulations.

Benefits

Colliers offers a competitive benefits package which includes:

• Health insurance options.
• Paid time off.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts.

Pay

Salary range: $70,000 - $90,000 annually.

Schedule

The position is full-time and is based in Kansas City, MO.