Admin Support Assistant I

Responsibilities

• Receives active and prospective clients over the counter
• Answers questions
• Schedules appointments
• Answers multi-phone lines and takes messages
• Imparts accurate information about the DUIP policies and procedures and refers clients to appropriate staff members for services
• Conducts Intake Interviews and prepares appropriate contract; documents pertinent information in case files for case management
• Performs duties as necessary in relation to pre and post orientation and enrollment of new clients; records education attendance
• Collections and process the appropriate customer transactions using Microsoft Access register system; performs open/close register functions and drop deposits
• Attends staff meetings and training as required

Qualifications

• High school diploma or equivalent
• Previous experience in an office or administrative environment
• Prior experience using Word, Excel and basic computer programs
• Prior experience working in a DUIP Program
• Prior cash handling and cashiering experience

Additional Applicant Information

Candidate must reside in California and live within a commutable distance from SDSU at time of hire. Job offer is contingent upon satisfactory clearance based on background check results (including a criminal record check).