Admin Officer - Outpatient Surgical Services

About the role

Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.

Responsibilities

• Greeting Patients, handling referrals, answering phone calls, and booking patient appointments
• Auditing and validating wait lists
• Supporting clinical staff (Doctors and Nurses) with administrative tasks

Requirements

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Previous administration experience in a health setting (highly desirable)
• Sound administrative experience - Hospital environment preferred but not essential
• Personable, customer focused approach, and commitment to high quality service
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology

Qualifications

• Essential: Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Desirable: Previous administration experience in a health setting
• Desirable: Sound administrative experience - Hospital environment preferred but not essential
• Desirable: Personable, customer focused approach, and commitment to high quality service
• Desirable: Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
• Desirable: Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Desirable: Understanding of confidentiality and privacy legislation
• Desirable: Understanding of medical terminology

Skills

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Previous administration experience in a health setting (highly desirable)
• Sound administrative experience - Hospital environment preferred but not essential
• Personable, customer focused approach, and commitment to high quality service
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology

Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

Pay

Permanent Full time (1.0EFT / 80 hours) + ADO

Schedule

Not specified