Admin Officer - Outpatient Surgical Services 1
About the role
Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.
This position reports to the Administration Supervisor, and is part of an administration team.
Responsibilities
- Greeting Patients
- Handling referrals
- Answering phone calls
- Booking patient appointments
- Auditing and validating wait lists
- Supporting clinical staff (Doctors and Nurses) with administrative tasks
Requirements
- Sound administrative experience - Hospital environment preferred but not essential
- Personable, customer focused approach, and commitment to high quality service
- Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
Qualifications
Not specified
Skills
- Sound administrative experience
- Personable, customer focused approach
- Commitment to high quality service
- Planning work flow, prioritising and delegating to meet deadlines
- Computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
Benefits
- Salary packaging & novated leasing through Maxxia
- Onsite car & bike parking opportunities, deducted pre-tax!!
- Subject to availability
- Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
- Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
- If applicable, specify specific requirements that you require in the cover letter or CV
Pay
Permanent Full time (1.0EFT / 80 hours) + ADOSalary Package: $60,780.72 - $67,194.40 + Superannuation
Schedule
5 Weeks Annual Leave
Contact Information
Enquiries to: Luisa Gutierrez - Administrative supervisor Surgical Services, email: l.gutierrezlara@alfred.org.au
Application Instructions
Please include a Cover Letter to be considered for this position. Applications Close: Wednesday, 9 September 2026.