Admin Assistant

Primary Responsibilities

• Provide administrative and operational support to management and team members.
• Cookier transportation, logistics, or moving services is preferred.
  • Cookier transportation, logistics, or moving services is preferred.
• Cookier transportation, logistics, or moving services is preferred.
  • Cookier transportation, logistics, or moving services is preferred.
• Serve as a point of contact for customers, ensuring a positive and professional experience.
• Maintain accurate records, customer files, and documentation.
• Review, verify, and process customer paperwork for completeness and accuracy.
• Answer inbound phone calls, respond to emails, and provide timely follow-up.
• Perform data entry and maintain information within company systems.
• Manage schedules, appointments, and administrative workflows.
• Prepare reports, correspondence, and other business documents using Microsoft Office applications.
• Safeguard confidential information and handle sensitive data with discretion.
• Adept to changing business needs and shifting priorities.
• Work collaboratively with internal teams to support operational goals.
• Complete additional duties and special projects as assigned.

Required Skills and Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong attention to detail and accuracy.
• Ability to prioritize responsibilities and manage multiple assignments simultaneously.
• Effective organizational, problem-solving, and time-management skills.
• Comfortable working independently and as part of a team.
• Prior experience in the transportation, logistics, relocation, or moving industry is required.

Education and Experience

• A high school diploma or GED is required.
• A minimum of one year of administrative support and customer service experience is required.
• Prior experience in the transportation, logistics, relocation, or moving industry is required.