Admin Assist Epworth MHO

MISSION, VALUES and SERVICE GOALS

MISSION: We deliver outstanding care, inspire health, and connect with heart.

VALUES: Trust. Respect. Integrity. Compassion.

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Specific Tasks

• Greeting visitors, patients, personnel and physicians in a pleasant and courteous manner.
• Answering the telephone promptly and taking and relaying messages for physicians, nurses, patients, etc. in a timely, courteous and accurate manner.
• Preparing patient charts for admission, transfer and discharge.
• Monitoring and communicating medical record data received via printers and fax machines.
• Inputs a variety of data into the patient information system by:
• Transcribing and inputting physicians’ orders into the computer accurately and in a timely manner.
• Entering all charges daily and immediately upon discharge or transfer.
• Entering and updating transfers, discharges, conditions and other clinical data using information provided.

Supports Patient Care

• Supports The Patient Care Unit Operations By Performing patient care responsibilities which are determined by the unit assignment (i.e., taking and recording vital signs, performing EKGs, assisting with admission and discharge activities, providing nourishments and/or linens etc.).
• Answering patient call lights, addressing the need and/or relaying messages appropriately.
• Transporting (by wheelchair or cart) or accompanying patients to other areas.
• Inventorying, ordering, delivering, picking up, putting away and checking for outdated supplies.
• Maintaining neatness of work areas and supply area.
• Requesting repairs or services from Environmental Services, Plant Engineering, Bio-medical & Communication Services, etc.

Organizational Responsibilities

• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's Six-Point Operating System

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent.
• Previous clerical experience required.
• Knowledge & Skills:
  • Requires knowledge and understanding of medical terminology.
  • Demonstrates legible printing or writing and accuracy in spelling medical and non-medical terms.
  • Demonstrates ability to read, transcribe and follow directions and policies and procedures (for example, x-ray preparations and lab test requirements).
  • Requires computer skills and sufficient keyboarding skills to complete the work assigned accurately and in a reasonable amount of time.
  • Demonstrates the communication and interpersonal skills necessary to interact effectively with patients, visitors and team members and to maintain positive working relationships.
  • Demonstrates well-developed telephone skills in order to relay information promptly and accurately.
  • Requires the physical ability and stamina (i.e., to push wheelchairs and carts, provide CPR and lift objects weighing at least 50 pounds, etc.) to perform the essential functions of the position.