Admin And Support Services - Office Clerk

Location: Chicago, IL (Downtown) | Employment Type: 5-Month Contract

About the role

We are seeking a detail-oriented and dependable Print Production Operator / Office Services Associate to support daily print shop and office services operations within a corporate environment. This role is responsible for operating digital print and finishing equipment, performing quality control checks, managing production workflows, and ensuring client requests are completed accurately and on time. The ideal candidate will have experience in printing, shipping, mail services, office administration, or office support and possess strong communication skills for interacting with internal stakeholders and associates.

Responsibilities

• Operate and maintain digital printing and finishing equipment.
• Complete daily equipment inspections and operational readiness checks.
• Monitor print quality, including color consistency, alignment, registration, and paper positioning.
• Make equipment adjustments as needed to maintain production standards.
• Produce and finish projects accurately while meeting established deadlines.
• Support quality control processes and identify production issues.
• Maintain documentation related to production quality, errors, and performance metrics.
• Handle marketing collateral and other print production materials.
• Communicate effectively with internal clients, associates, and management.
• Respond to inquiries professionally and provide excellent customer service.
• Demonstrate initiative, accountability, and a commitment to continuous learning.

Equipment Utilized

Experience with the following equipment is preferred:

• Ricoh Graphics Pro 7210
• Titan Cutter 230
• Morgana DigiFold Pro
• C.P. Bourg Stitcher/Folder/Trimmer

Requirements

• High School Diploma or GED.
• Basic proficiency with Microsoft Office applications.
• Strong attention to detail and commitment to quality.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently and make sound decisions.
• Ability to prioritize multiple tasks and meet deadlines.
• Demonstrated sense of urgency, reliability, and accountability.

Preferred Qualifications

• Previous print shop, print production, mailroom, shipping, Post Office, FedEx Office, or similar experience.
• Office administration, office clerk, or office management experience.
• Experience handling large volumes of marketing collateral and printed materials.
• Experience operating print production equipment.
• Strong customer service skills with the professionalism to interact with corporate associates and leadership.

Work Environment

This position is fully onsite within a corporate office print shop environment located in downtown Chicago.

Schedule

Monday-Friday, 8:00 AM-5:00 PM CST

What We're Looking For

We are looking for someone who thrives in a fast-paced production environment, takes pride in producing high-quality work, and enjoys providing excellent service to internal customers. Candidates with experience in printing, shipping, mail services, office support, or administrative operations are encouraged to apply.

Pay

The pay range for this position is $18.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)