ADA Generalist

Join a growing, employee-focused insurance organization with over 100 years of success and a strong reputation for stability, innovation, and exceptional benefits. We strongly prefer candidates who can work onsite at our home office in Erie, PA. However, we are also open to qualified remote candidates who reside within our operating footprint, including Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, and Wisconsin.

Responsibilities

• Manage ADA accommodation requests, with a primary focus on remote work and workplace accommodation requests
• Facilitate the ADA interactive process and assess accommodation needs in partnership with employees, leaders, and healthcare providers
• Communicate with employees and managers regarding eligibility, required documentation, accommodation determinations, and case status updates
• Maintain accurate case records and ensure compliance with ADA regulations, company policies, and established procedures
• Support reporting, program metrics, process improvements, and accommodation-related initiatives
• Partner with internal stakeholders to provide a positive employee experience while ensuring compliance and consistency

Qualifications

Required:

• Experience supporting ADA accommodations, leave management, human resources, healthcare, nursing, disability management, or case management
• Knowledge of the ADA interactive process and applicable leave laws; FMLA experience is preferred
• Strong documentation, organizational, and case management skills
• Proficiency with Microsoft Office applications, particularly Word and Outlook
• Excellent communication, interpersonal, and collaboration skills
• Ability to effectively manage multiple cases and competing priorities in a fast-paced environment

Preferred:

• Direct ADA and/or FMLA case management experience
• Healthcare, nursing, rehabilitation, or disability management experience
• Experience working with accommodation requests related to remote work, medical conditions, and return-to-work situations
• SPHR, CLMS, PHR, SHRM-CP, or related certifications

Why Join Us

• Opportunity to join a well-established and highly respected insurance organization
• Flexible work arrangements with remote opportunities for candidates residing within approved states
• Collaborative, employee-focused culture dedicated to supporting workforce well-being
• Competitive compensation and comprehensive benefits package
• Strong training, professional development, and long-term career growth opportunities

Pay

The pay range for this position is $30.00 - $32.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Details

• Job Type: Contract
• Location: Pittsburgh, PA (fully onsite)
• Application Deadline: Oct 30, 2026