ADA Specialist

Key Responsibilities

• Work closely with the employee, healthcare provider and employer to explore accommodations.
• Review complex medical information for temporary and permanent accommodation requests.
• Engage in an interactive process with employees and their supervisors/HR Partners.
• Provide guidance and support in requesting and implementing reasonable accommodations.
• Manage a caseload of open accommodation requests.
• Facilitate the interactive process between the employee and their employer to determine the most effective accommodation.
• Engage with medical vendors to clarify and validate the request for accommodation.
• Review the essential job functions provided by the employer along with restrictions/limitations provided by the employee and their treating provider to confirm the employee can meet the essential functions with or without the accommodation(s) requested.
• Stay current on both State and Federal laws and regulations surrounding the ADA and other relevant legislation.
• Educate employees and HR on complicated aspects of return to work, accommodations, and complex case processes.
• Maintain a high level of confidentiality and abide by HIPAA rules and regulations.
• Maintain accurate, detailed documentation.
• Collaborate with team members, client representatives, and management in identifying and implementing improvement opportunities.

Required Knowledge, Skills, Abilities, Competencies, And/Or Related Experience

• BS/BA in Human Resource Management, Vocational Rehabilitation, or equivalent work experience.
• Experience in one or more of the following areas: RTW Services, Labor Relations, Absence Management, Disability Claim Management, Project Management.
• Familiarity with ADA (Americans with Disabilities Act) and FMLA (Family and Medical Leave Act).
• Analytical skills.
• Attention to detail.
• Sound facilitation skills.
• Strong oral and written communication skills.
• Ability to work independently.
• Strong organizational skills, including the ability to prioritize work and multi-task.