ADA Eligibility Specialist Supervisor
Transdev North America · Chicago, IL · 1 mo ago
OTHR$60k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, navigation, cookie, duplicated lines, application instructions). Must not create sections with filler like "commensurate with experience". Must not invent or summarize away detail.
We need to parse the posting.
Key info:
- Position: ADA Eligibility Specialist Supervisor (but we don't repeat as heading)
- Location: Chicago, IL, supporting RTA.
- Responsibilities: many bullet points (list). We'll need to put under a Responsibilities section with
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, navigation, cookie, duplicated lines, application instructions). Must not create sections with filler like "commensurate with experience". Must not invent or summarize away detail.
We need to parse the posting.
Key info:
- Position: ADA Eligibility Specialist Supervisor (but we don't repeat as heading)
- Location: Chicago, IL, supporting RTA.
- Responsibilities: many bullet points (list). We'll need to put under a Responsibilities section with - .
- Qualifications: list of qualifications (education, experience, etc.)
- Skills: maybe separate? The posting includes many skill-like items: interviewing, assessment, observational skills, Microsoft Office, etc. Could be part of Qualifications or Skills. We can create a Skills section for things like interviewing, assessment, observational skills, Microsoft Office, communication, organizational, multi-tasking, flexible hours, adaptability, etc. But we need to avoid duplication. The instructions: Prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Skills into one "Qualifications" section? But they said we can have sections for Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content.
We have Pay: "Transdev Is Proud To Offer Competitive compensation package of minimum $60000– maximum $67000". So we have Pay section with that range.
Benefits: list: Vacation minimum of two (2) weeks, Sick days: 5 days, Holidays: 12 days; 8 standard and 4 floating, Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Schedule: Not explicitly mentioned. There's "Ability to work flexible hours" but that's not schedule. No explicit schedule like full-time, part-time, shift. There's "Job Type: Full Time" buried in boilerplate near end. That's schedule info: Full Time. Should we include Schedule section? It says "Job Type: Full Time". That's specific content. So we can include Schedule with Full Time.
We also have location: Chicago, IL. Could be part of About the role? There's no explicit "About the role" paragraph besides first sentence describing responsibilities. Could create About the role section with a brief paragraph summarizing role and location.
We must not repeat job title as heading. So About the role heading is okay.
We must not include duplicated lines. Need to remove boilerplate like EEO, drug-free workplace, Transdev description repeated, etc. Also remove "About Transdev" repeated paragraphs. Also remove "The above statements are intended..." etc. Also remove "Physical Requirements" maybe we can keep as part of Responsibilities or Qualifications? It's substantive: physical requirements. Could be its own section? Not in allowed headings list. But we could incorporate into Responsibilities or Qualifications? Probably better to include under Responsibilities as a bullet? But it's not a responsibility; it's physical demands. Could create a separate section not in allowed headings? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings. It doesn't forbid other headings, but likely they expect only those. Safer to stick to those headings. Physical requirements could be placed under Responsibilities (as a bullet) or Qualifications (as a requirement). It's a requirement for the job, so could go under Qualifications.
Thus we will have sections:
- About the role (paragraph summarizing role and location)
- Responsibilities (ul list)
- Qualifications (ul list) - includes education, experience, skills, physical requirements maybe.
- Benefits (ul list)
- Pay (p or maybe just a paragraph)
- Schedule (p) - Full Time
We must not include sections with filler. All have content.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all responsibilities list items exactly as given (or close). Must not omit any. Must not add extra.
We need to extract responsibilities list from the posting. Let's list them:
From the text after "Key Responsibilities":
- Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
- Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
- Determine what functional assessments the applicant will be required to undergo
- Provide written eligibility determination documentation to Client within ADA required and contracted time frame
- Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
- Review interview results and application paperwork and follow up on assessments and professional verification, as needed
- Supervises ADA Eligibility Specialists
- Provide further written documentation to Client upon request
- Assist the leadership team in identifying process improvement opportunities
- Conduct functional physical and/or cognitive assessment with applicants that may include: Physical Functional Assessment using an outdoor course, Physical Functional Assessment using an indoor course, FACTS, MMSET, Tinetti Balance and Gait Assessment, Beck’s Assessment
- Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
- Provide required forms to administrative personnel for data-entry and eligibility letter generation
- Participate in staff meetings with leadership and/or Client
- Participate in community outreach and education as needed
- Participate in initial and on-going training as required by Transdev and Client
- Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for Transdev and Client
- Build rapport and communicate effectively with Transdev and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
- Participate in appeals process, upon request
- Maintain a positive attitude when interacting with individuals, support Staff and caregivers
- Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
That's a lot. We'll need to put each as
- .
Now Qualifications list:
From the text:
- Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field
- Willing to accept relevant experience and specialized certifications in lieu of a Bachelor’s degree (Certifications can include: COTA, OT, PT)
- 3+ years of professional experience working with individuals with disabilities
- Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults
- Experience conducting information-gathering relating to ADA Paratransit eligibility
- Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)
- Knowledge of the public transportation system & services
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population
- Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols
- Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters
- Desire to learn additional programs (typo: "additionalprograms")
- Excellent organizational and multi-tasking skills
- Ability to work flexible hours
- Ability to adapt to a rapidly changing environment
- Ability to work under limited supervision
- Ability to make clear and factual observations
- Additional language skills are preferred
- Ability to maintain high level of confidentiality
Also physical requirements could be added as qualification but we might keep them separate? But we can include them under Qualifications as bullet points.
Physical Requirements list:
- Work outside in varying temperature, weather, and humidity conditions, but 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We could include these as bullet points under Qualifications as well.
Now Benefits list:
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 12 days; 8 standard and 4 floating
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability
- Benefits may vary depending on location policy.
- The above represents the standard Corporate Policy.
We could keep the last two sentences as part of benefits paragraph, but we can include as list items.
Pay: "minimum $60000– maximum $67000". We'll output as a paragraph.
Schedule: "Full Time". We'll output as paragraph.
About the role: We need a paragraph summarizing role and location. Could be: "The ADA Eligibility Specialist Supervisor reviews ADA paratransit application materials, supplemental intake and professional verification forms, conducts in-person interviews and functional assessments to determine eligibility for ADA paratransit service, supervises direct reports, maintains documentation, provides final eligibility determinations to the Client, and supports the General Manager in directing passenger transit operations. This position is based in Chicago, IL supporting the Regional Transportation Authority (RTA)."
We must not repeat job title as heading, but we can mention it in paragraph.
Now we must remove boilerplate: EEO, drug-free workplace, Transdev description repeated, etc. Also remove "About Transdev" paragraphs. Also remove "The above statements are intended..." etc. Also remove "Physical Requirements" heading if we incorporate into Qualifications.
We must not include duplicated lines. Ensure we don't repeat same bullet.
Now produce HTML fragment:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Pay
minimum $60000– maximum $67000
Schedule
Full Time
Make sure to use proper punctuation.
Check for any stray content like "Transdev Is Proud To Offer Competitive compensation package". We'll put that in Pay.
Now ensure we didn't miss any responsibility: Let's double-check the list from the text.
Original responsibilities paragraph after "Key Responsibilities":
"Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
Determine what functional assessments the applicant will be required to undergo
Provide written eligibility determination documentation to Client within ADA required and contracted time frame
Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
Review interview results and application paperwork and follow up on assessments and professional verification, as needed
Supervises ADA Eligibility Specialists
Provide further written documentation to Client upon request
Assist the leadership team in identifying process improvement opportunities
Conduct functional physical and/or cognitive assessment with applicants that may include: Physical Functional
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings. It doesn't forbid other headings, but likely they expect only those. Safer to stick to those headings. Physical requirements could be placed under Responsibilities (as a bullet) or Qualifications (as a requirement). It's a requirement for the job, so could go under Qualifications. Thus we will have sections: - About the role (paragraph summarizing role and location) - Responsibilities (ul list) - Qualifications (ul list) - includes education, experience, skills, physical requirements maybe. - Benefits (ul list) - Pay (p or maybe just a paragraph) - Schedule (p) - Full Time We must not include sections with filler. All have content. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all responsibilities list items exactly as given (or close). Must not omit any. Must not add extra. We need to extract responsibilities list from the posting. Let's list them: From the text after "Key Responsibilities": - Determines final eligibility based upon the application, interview, functional assessment and any supplemental information - Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided - Determine what functional assessments the applicant will be required to undergo - Provide written eligibility determination documentation to Client within ADA required and contracted time frame - Reads and interprets ADA paratransit applications, intake forms, and professional verification forms - Review interview results and application paperwork and follow up on assessments and professional verification, as needed - Supervises ADA Eligibility Specialists - Provide further written documentation to Client upon request - Assist the leadership team in identifying process improvement opportunities - Conduct functional physical and/or cognitive assessment with applicants that may include: Physical Functional Assessment using an outdoor course, Physical Functional Assessment using an indoor course, FACTS, MMSET, Tinetti Balance and Gait Assessment, Beck’s Assessment - Apply information obtained to determine applicant’s capability to independently ride fixed route transportation - Provide required forms to administrative personnel for data-entry and eligibility letter generation - Participate in staff meetings with leadership and/or Client - Participate in community outreach and education as needed - Participate in initial and on-going training as required by Transdev and Client - Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for Transdev and Client - Build rapport and communicate effectively with Transdev and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service - Participate in appeals process, upon request - Maintain a positive attitude when interacting with individuals, support Staff and caregivers - Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training That's a lot. We'll need to put each as
About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
minimum $60000– maximum $67000
Schedule
Full Time
Make sure to use proper punctuation. Check for any stray content like "Transdev Is Proud To Offer Competitive compensation package". We'll put that in Pay. Now ensure we didn't miss any responsibility: Let's double-check the list from the text. Original responsibilities paragraph after "Key Responsibilities": "Determines final eligibility based upon the application, interview, functional assessment and any supplemental information Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided Determine what functional assessments the applicant will be required to undergo Provide written eligibility determination documentation to Client within ADA required and contracted time frame Reads and interprets ADA paratransit applications, intake forms, and professional verification forms Review interview results and application paperwork and follow up on assessments and professional verification, as needed Supervises ADA Eligibility Specialists Provide further written documentation to Client upon request Assist the leadership team in identifying process improvement opportunities Conduct functional physical and/or cognitive assessment with applicants that may include: Physical Functional