Acura Service Advisor
Subaru Stamford · Stamford, CT · 1 mo ago
OTHRFull-time
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
Requirements
- Self-motivated and process-driven individual
- Average 2+ years of automotive service advisor and client relations experience
Benefits
- 401k
- Full Medical
- Dental Insurance
- Vacation Time
- Holiday Pay
- Sick Pay
- Aggressive Compensation Plan
- Employee Discounts