Acura Sales Consultant
Hendrick Automotive Group · Durham, North Carolina, United States · 2 wk ago
Business DevelopmentFull-time
Sales Goals
Sets and meets dealership sales goals.
Customer Interaction
- Greets customers and determines make, type, and quality of vehicle desired.
- Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
- Suggests optional equipment for customer to purchase.
- Computes and quotes sales price, including tax, trade-in allowance, and discount.
- Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
- Arranges for delivery and registration of vehicle.
- Researches availability of models and optional equipment.
Business Development
- Engages in business development.
- Addresses customer concerns.
Performance Metrics
- Maintains CSI at or above Company standards.
- Maintains an organized, clean and safe work area.
Training and Compliance
- Participates in required training.
- Records all hours worked accurately in company timekeeping system.
Safeguards and Company Values
- Fulfills Safeguards rules and regulations.
- Demonstrates the Company’s Core Values.
- Complies with Company policies and procedures.
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Physical and Environmental Demands
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee is frequently required to stand; walk; and sit.
- Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
- Heavy standing work.
- Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Communication and Mathematical Abilities
- Ability to understand and follow instructions.
- Ability to communicate effectively with customers and company personnel.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to add, subtract, multiply and divide.
Core Values
- Servant Leadership
- Teamwork through Trust & Respect
- Integrity
- Commitment to Customer
- Passion for Winning
- Accountability at All Levels
- Commitment to Continuous Improvement