Activities & Recreation Supervisor, Chaminade Resort & Spa

About the role

The cleanliness and enjoyment of a hotel/resorts recreational areas is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that experience a guest has while enjoying the pool environment is one of the most memorable of their stay. We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Recreation Supervisor.

Responsibilities

• Lead the team to engage with guests to ensure their stay is going well
• Work as a team to enhance the guests experience
• Maintain an active presence around the recreational areas, ensuring cleanliness and guest satisfaction
• Work closely with housekeeping to ensure towels are clean and readily available
• Check in arriving guests to the area, helping them to identify as hotel/resort guests and to find available recreation options for them
• Clean all areas in the prescribed manner while following department standard operating procedures
• Set-up and break down the recreational areas to ensure a successful day
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
• Always respond in a friendly, helpful manner to guests and other team members

Requirements

• Previous supervisor experience is a plus
• Experience in a guest service role
• An engaging and energetic personality
• The ability to work on feet for an extended period
• The ability to communicate effectively
• The ability to lift, carry and position loads of at least 25lbs
• The availability to work varied shifts to include, nights, weekends and holidays

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• First aid/CPR certification

Skills

• Attention to detail
• Customer service skills
• Teamwork
• Leadership

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

Pay

$25.00 per hour

Schedule

Varying shifts to include, nights, weekends and holidays

Company Information

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.