ACT CASE MANAGER
Pawnee Mental Health Services · New York, New York, United States · 1 wk ago
OTHR$24.04/hrInternship
About Us
At Pawnee Mental Health, we take pride in the services we offer and the progress made by those we serve. All employees, regardless of their role, are an important part of our success. We believe individuals and families with mental health and/or substance use challenges should have the opportunity to lead normal, productive lives at home and in their communities.
Benefits
- Medical & Vision Insurance: Accessible plans to support your health needs offered through BCBS or Aetna.
- Dental Insurance: 100% covered by Pawnee for employees.
- Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits—a lifetime pension program.
- Life insurance coverage up to 150% of your annual income and long-term disability insurance at no cost.
- 8 paid holidays throughout the year.
- Generous PTO: Start earning 8 hours of PTO per month (12 days/year), increasing to 24 days/year on your first anniversary.
- Paid Medical Leave: Receive a 40-hour bank of paid medical leave.
- Employee Assistance Program (EAP): Access support resources for your personal and professional life.
- Supplemental benefits: Additional life insurance, ambulance transportation, short-term disability, critical illness, hospital indemnity, and more.
Responsibilities
- Provide services in the community where the consumer may need them, including schools, workplaces, homes, shelters, stores, etc.
- Provide outreach, education, support, referral to services, and connection of resources to the consumer and/or their family.
- Show assertive outreach to engage consumers.
- Work to improve outcomes, including hospitalization reduction, increased housing stability, and improvement in overall client quality of life for ACT consumers.
- Provide ongoing strengths assessment, eliciting the consumer and/or their family as active participants in determining strengths, wants, needs, and preferences.
- With input from the client, their family, and other members of the treatment team, develop and document treatment goals and plan related services and activities. Monitor and document progress and concerns, adjusting the person-centered plan as needed.
- Advocate for client rights and community integration. Preserve dignity and confidentiality of each person on caseload.
- Provide individual therapeutic interventions to assist in assessment of symptom management and skill development.
- Within scope of knowledge, provide resources and education to the client and their family about mental illness or serious emotional disturbances upon request.
- Meet administrative and clinical documentation requirements both in terms of content and timeliness.
- Meet direct service expectations and comply with other established productivity standards.
- Attend and actively participate in clinical supervision and daily program staffing. Provide input to supervisors and other treatment team members regarding clinical and program issues.
- Work effectively in a team environment.
- Provide crisis management and/or coordination of emergency services during periods of crisis.
- Take on-call shifts after hours and weekends.
- Drive to community settings for the delivery of services.
- Enter and maintain your own clinical schedule in the agency electronic health record.
- Maintain and advance knowledge and skills related specifically to the position or field of work through regular review of pertinent materials or participation in training events as approved or directed by supervisor.
- Adhere to the standards, policies, and instructions established by PMHS Policy and Procedure and any applicable ethical codes within your field of employment.
- Demonstrate sensitivity to all cultural and ethnic differences.
- Review and comply with the Pawnee Code of Conduct outlined in the Employee Handbook.
- Complete state-required training specific to the focus of the position at the first available opportunity.
- Achieve expected engagement rate as defined by the Dartmouth Assertive Community Treatment Scale (DACTS).
- Work cooperatively with the Management Team and other members of the staff in sharing resources and expertise in pursuit of the agency's mission.
- Perform all other reasonably related duties as assigned by your immediate supervisor or other management personnel.
Requirements
- Bachelor’s degree in a human service field or equivalent work experience, or a combination of work experience in the human services field and education (one year of experience substituting for one year of education).
- Strong oral and written communication skills using the English language.
- Valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.
- Basic personal computer skills enabling the entry, retrieval, and use of electronic data.
- Results of criminal and all other applicable background checks and drug screening must meet the approval of Pawnee Mental Health Services.
- Preferred: Knowledge of the needs and challenges of consumers who experience serious symptoms of mental illness and their families.
- Preferred: Experience with Microsoft Office Software.
Pay
$24.04 an hour