ACE Records Specialist

About the role

Gaston County Animal Care and Enforcement was established to provide for the health and safety of citizens and protect them from animals and the threat of animals. The mission of Animal Care and Enforcement is not only to enhance the safety of citizens, but also to ensure the proper care and treatment of animals. This is accomplished through animal-related services which reflect our professionalism and a concern for responsible pet ownership.

Responsibilities

• Answers inquiries via phone and email regarding shelter services, hours of operation, donations, trap sign out/in, county animal licensing, and basic animal care questions.
• Receives and collects both cash and credit payments at the shelter. Ability to process the proper change with cash transactions.
• Ability to perform daily fund reconciliation and accounting reports.
• Coordinates and participates in volunteer activities and adoption events that occur during the week and weekends.
• Assists citizens with animal control business; assists citizens by providing information regarding adoptions, the reclaiming of animals, State and County Animal Control ordinances and proper pet care.
• Assists with purchasing and inventory control.
• Other duties as required.

Qualifications

• Graduation from an accredited high school or GED equivalency.
• A minimum of 2 years of clerical experience involving intensive typing/data entry and related records maintenance is required.
• The position requires the physical ability to sit for extended periods of time, excellent customer service skills, and to perform ongoing production oriented operation of keyboard devices or VDT's (video display terminals) where speed, accuracy, and volume of work are the primary factors.

Pay

The anticipated hiring range for this position is $16.88 - $20.04.

Benefits

Full-Time employees are eligible for the total compensation package which includes: Health, Dental and Vision Insurance; Life Insurance; Flexible Spending Accounts; Retirement Savings Plans; Pension; 401K (with 5% county contribution annually); Flexible Work Schedules; Professional Development Opportunities; and Discounted YMCA Membership.

Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as: Pro-Rated Sick and Annual Leave; Professional Development Opportunities; Local Government Retirement Plan; and Employee Assistance Program.

Half-Time employees are not eligible for benefits.