Records Specialist
About the role
The Records Specialist supports the mission and functions of the Office of the University Registrar (UR) by working with students, faculty, staff, and others in an accessible and welcoming manner. The Specialist assists with public inquiries, data entry and processing, maintenance of paper and electronic records, correspondence, process creation, evaluation and improvement, among other duties. Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise. This is a Non-Exempt, Full Time, Benefit Eligible position.
Responsibilities
- Manages the electronic transcript process, troubleshoots technical issues, and takes action on incoming requests within one business day.
- Receives, processes, maintains, and files confidential records of transcript, enrollment-certification, loan deferment, and degree-verification requests in a timely manner.
- Processes major and minor declarations and