Accumulator Coordinator
NTT DATA North America · Plano, TX · 1 wk ago
OTHRFull-time
Responsibilities
- Research and calculate member accumulators using multiple sources.
- Update the Accumulator Application according to Standard Operating Procedure (SOP).
- Complete additional training, new assignments, or projects as needed to meet client requirements.
- Meet or exceed performance measures, including quality and productivity standards.
- Meet or exceed process Service Level Agreements (SLAs).
- Complete all required regulatory and compliance requirements, such as HIPAA.
- Complete all organizational and client training requirements.
- Understand how your work impacts results for your area and other processes.
- Demonstrate knowledge of internal operations and build relationships to facilitate workflow.
- Maintain knowledge of related regulations and standards.
- Identify opportunities for process and procedure improvements.
Requirements
- High school diploma or equivalent.
- 3+ years of healthcare experience.
- Very good Excel skills.
- 5+ years of experience using a computer with Windows PC applications, including keyboard navigation, internet search engines, and other web-based applications.
- 5+ years of experience with the Microsoft Office suite, including daily use of Outlook, Excel, and Word.
- Ability to type 40 words per minute (WPM).