Accounts Receivable Supervisor

About the role

Join a team where accuracy, leadership, and continuous improvement drive business success. At Weissman, our Finance team plays a critical role in supporting a growing business known for delivering exceptional products and experiences to the dance community. We're looking for an experienced Accounts Receivable Supervisor to lead our accounts receivable operations, ensuring timely collections, accurate payment processing, and outstanding customer service while protecting the financial health of the organization.

Responsibilities

• Lead, coach, and develop the Accounts Receivable team while overseeing daily workflow and performance.
• Ensure timely and accurate processing of customer payments, cash application, and account reconciliations.
• Evaluate customer creditworthiness, establish credit limits, and manage credit risk for B2B customers.
• Monitor aging reports and lead collection efforts to reduce outstanding balances while maintaining positive customer relationships.
• Review manual credits, adjustments, and reconciliations to ensure financial accuracy and month-end readiness.
• Reconcile the Accounts Receivable subledger to the General Ledger and support monthly close activities.
• Identify and implement process improvements that increase efficiency through automation, reporting, and analytics.
• Partner with Customer Service, Marketing, and Accounting to support billing accuracy and revenue integrity.
• Resolve complex customer billing issues and serve as an escalation point for collection challenges.
• Maintain accurate reporting and performance metrics while supporting continuous improvement initiatives across the receivables function.

Qualifications

• Education: Associate's degree in Accounting, Finance, Business, or a related field preferred, or an equivalent combination of education and experience.
• Experience: 4 to 6 years of progressive experience in an accounts receivable environment required. Previous experience leading or mentoring a team preferred.
• Knowledge, Skills + Abilities: Strong understanding of accounts receivable processes, collections, credit management, and account reconciliation. Ability to analyze aging reports and make sound credit decisions. Experience working within ERP systems (M3 or similar preferred). Excellent problem-solving and organizational skills with strong attention to detail. Ability to navigate challenging collection conversations while maintaining positive customer relationships and protecting the Weissman brand. Proficiency with Microsoft Excel and experience leveraging reporting or analytics tools such as Tableau. Strong communication and collaboration skills with the ability to work effectively across departments. Demonstrated ability to lead, coach, and develop team members while driving accountability and continuous improvement.

What we offer

• Full-time salaried employees are eligible for a comprehensive benefits package that includes medical, vision (100% employer-paid), dental, life insurance, company-paid short- and long-term disability, and a company-funded Health Reimbursement Arrangement (HRA).
• We offer a 401(k) retirement plan with generous employer matching, Medical and Dependent Care Flexible Spending Accounts (FSAs), voluntary life insurance, tuition reimbursement, professional development opportunities, and an Employee Assistance Program (EAP) offering confidential counseling, financial, legal, and wellness resources.
• We believe time away from work matters, too. Full-time salaried employees receive Paid Time Off (PTO) beginning on their date of hire, annual Short Notice PTO, and nine company-observed holidays. We also provide paid parental and adoption leave, weekly pay, hybrid/flexible work opportunities, and a market-plus compensation philosophy designed to keep our pay highly competitive.