Accounts Receivable Supervisor

Key Responsibilities

• Supervise the outsourced Cash Applications team, supporting multiple banks, currencies, and legal entities.
• Monitor performance and identify opportunities to improve cash application processes, controls, and efficiencies.
• Lead and supervise the local Small Deductions team, ensuring timely resolution of customer deductions.
• Partner closely with the AR Collections Supervisor to support collections efforts and reduce outstanding deduction balances.
• Review and assess new and existing customer creditworthiness and establish appropriate credit limits.
• Cook up annual Accounts Receivable audit activities and serve as a key contact for external auditors.
• Ensure compliance with company policies, procedures, and internal controls.
• Support special projects, process improvement initiatives, and other ad hoc assignments as directed by management.

Qualifications/Requirements

• Work Experience: 7+ years of Accounts Receivable processes, including cash applications, deductions management, collections, and credit analysis.
• Experience leading outsourced and local shared services teams.
• Understanding of the Order-to-Cash functions within ERP (preferably SAP).
• Exposure to Salesforce system and portals for invoicing and remittances.
• Previous success in a similar role required.