Accounts Receivable Specialist - Cash Application

Cash Application

• Process customer payments daily.
  • Apply ACH, wire, lockbox, checks and credit card payments.
  • Interpret customer remittance information and accurately apply payments to open invoices.
• Research, identify, and resolve unapplied, unidentified and misapplied cash.
  • Investigate short pays, deductions, overpayment, duplicate payments, and payment discrepancies.
• Maintain payment accuracy and data integrity within the ERP.
  • Balance daily cash receipts and reconcile payment activity.
  • Ensure payments are posted according to customer instructions.
• Maintain accurate customer account documentation (i.e. customer remittances and other supporting documents).
  • Support month-end close.
  • Aid internal and external audits.
• Support process improvement initiatives.
  • Identify opportunities to improve collection effectiveness.
  • Recommend process improvements to increase efficiency.

Qualifications and Requirements

• High school diploma or equivalent required.
• Associate's or bachelor's degree in a related field preferred.
• 1+ year of construction industry experience preferred.
• 1–2 years of customer service experience required.
• 3+ years of B2B collections experience or cash application experience required.
• Strong written and verbal communication skills.
• Strong attention to detail, with the ability to interpret customer remittances and understand banking relationships, required.
• Knowledge of mechanic's lien laws, retainage requirements, and AIA billing processes preferred.
• Positive safety attitude and personal integrity -- both are non-negotiable.
• Proficiency with Microsoft Office Suite (including Excel, Word, Outlook, and Teams).
• Strong communication skills, both verbal and written.
• Willingness to initiate and build strong relationships with customers and project team members.
• Ability and creativity to reason and think logically in problem solving.

Physical Requirements

• Office environment, requiring sitting and standing and extended amounts of time using a computer/keyboard at a single workstation.