Accounts Receivable Specialist | B2B Collections |
We’re partnering with a highly respected Twin Cities organization to identify an experienced Accounts Receivable / Collections Specialist for an important role within its Finance organization. This is an excellent opportunity for an AR professional who enjoys combining commercial collections, customer relationship management, account reconciliation, problem‑solving, and cash‑flow improvement in a professional, collaborative environment.
About the role
This position focuses on dedicated B2B/commercial collections rather than consumer collections. You will manage an established portfolio of business customers, build strong relationships, and make a measurable impact on cash flow and accounts receivable performance. The role blends collections, account reconciliation, customer service, and problem‑solving while partnering closely with Sales, Customer Service, Accounting, and other internal teams. You’ll work in a collaborative environment with opportunities to develop your accounting and finance skill set within a strong, established organization.
Responsibilities
- Manage an assigned portfolio of commercial / B2B customer accounts.
- Proactively contact customers regarding past‑due balances and secure payment commitments.
- Monitor accounts receivable aging and prioritize collection activities based on account risk and payment history.
- Research and resolve invoice discrepancies, short payments, credits, deductions, and other account issues.
- Reconcile customer accounts and ensure payments and adjustments are accurately applied.
- Maintain detailed documentation of collection activity, customer communications, and payment commitments.
- Partner with Sales, Customer Service, Accounting, and other internal teams to resolve disputes and facilitate timely payment.
- Escalate significant delinquent accounts and unresolved issues as appropriate.
- Assist with month‑end AR activities, reporting, account reconciliations, and other accounting‑related projects.
- Identify opportunities to improve collection processes, reduce past‑due balances, and improve overall cash flow.
Requirements
- 2+ years of Accounts Receivable and/or commercial collections experience.
- Strong B2B / business‑to‑business collections experience preferred.
- Experience managing an assigned portfolio of customer accounts.
- Strong understanding of accounts receivable aging, account reconciliation, and payment application.
- Comfortable making collection calls and communicating professionally with customers regarding past‑due balances.
- Strong problem‑solving skills with the ability to research and resolve billing and payment discrepancies.
- Strong attention to detail and organizational skills.
- Proficiency with Microsoft Excel and experience working with ERP or accounting systems.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively with cross‑functional teams.
- Professional, persistent, and customer‑focused approach to collections.
Compensation & Benefits
- $65,000–$75,000 base salary.
- Comprehensive benefits package.
- Hybrid work environment (3 days onsite / 2 days remote).
- Opportunity to join an established Finance and Accounting organization.
Schedule
Hybrid work schedule — 3 days onsite, 2 days remote.
Location
Western Bloomington – Twin Cities, Minnesota (Hybrid).