Accounts Receivable Specialist

About the role

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.

Responsibilities

• Coordinate collections, cash receipts posting, credit card payment processing, and assist with billing when needed
• Review credit applications and accounts for new customers
• Build rapport with internal groups while maintaining strong attention to detail
• Assist the collections team regarding shorts and skips
• Update account information for all customers
• Manage customer calls and process credit cards and payments
• Develop a strong rapport with sales teams, customer service, A/R staff, and other departments
• Manage a portfolio of customer accounts and perform B2B collections
• Make outbound collection calls daily and send follow-up emails
• Recommend accounts to the A/R rep for final demand or collections letter
• Separate all tickets and invoices
• Billing shipments and charge freight on required shipments
• Review exception reports and unbilled ‘pick ticket’ reports

Requirements

• High School Diploma, GED, or equivalent
• 2 years of experience in Credit or Accounts Receivable
• Strong attention to detail
• Excellent communication and collaboration skills
• Proficiency with Outlook, Word, and especially Excel

Benefits

• Competitive salaries
• Medical, dental, and vision insurance
• 401(k) program with company match
• Life insurance
• Generous paid time off package
• Educational reimbursement
• Paid family leave
• Adoption assistance

Pay

$32.00 to $37.00 per hour

Schedule

Monday through Friday, 8:30am - 5:00pm