Accounts Receivable Representative / Analyst

Responsibilities

• Process customer invoices and ensure accurate and timely billing in accordance with established accounting procedures.
• Apply daily cash receipts, accurately post payments, and reconcile customer remittances to open invoices.
• Monitor accounts receivable aging reports and proactively follow up on past due balances to reduce delinquency.
• Investigate and resolve customer payment discrepancies, short pays, and deductions to maintain accurate account balances.
• Maintain accurate customer account records, including detailed account reconciliations and documentation of collection activities.
• Partner closely with Sales, Customer Service, Operations, and Accounting to resolve billing issues and improve end-to-end order-to-cash processes.
• Review customer credit status and assist with order release processes, ensuring alignment with credit policies and risk guidelines.
• Prepare accounts receivable aging reports and provide support for month-end close activities, including reconciliations and reporting.
• Analyze collection trends and payment behaviors, identify root causes of issues, and recommend process improvements and continuous improvement initiatives.
• Ensure compliance with company policies, internal controls, and standard accounting procedures in all accounts receivable activities.
• Work comfortably with high invoice volumes and complex customer accounts, including those with frequent deductions and adjustments.
• Utilize ERP systems to manage invoicing, cash application, and account reconciliations, ensuring data integrity and accuracy.
• Support credit and collections activities by communicating with customers professionally and resolving issues in a timely manner.
• Contribute to a collaborative team environment by sharing knowledge, supporting colleagues, and participating in process optimization efforts.

Requirements

• Minimum of 2+ years of experience in accounts receivable, collections, or general accounting roles.
• Strong hands-on experience with accounts receivable processes, including invoicing, cash application, collections, and reconciliations.
• Proficiency in accounting fundamentals and general ledger concepts related to accounts receivable.
• Experience working in a manufacturing environment or similar setting with high invoice volumes.
• Experience with ERP systems such as SAP, Oracle, Dynamics, or similar enterprise platforms.
• Strong Microsoft Excel skills, including the ability to use Pivot Tables and VLOOKUP functions for analysis and reporting.
• Demonstrated analytical skills to interpret aging reports, payment trends, and account variances.
• Strong organizational skills with the ability to manage multiple accounts, deadlines, and priorities simultaneously.
• Effective problem-solving skills for resolving payment discrepancies, short pays, and complex customer issues.
• Excellent verbal and written communication skills, with the ability to work cross-functionally with sales, customer service, operations, and accounting teams.
• Attention to detail and accuracy in processing invoices, applying cash, and maintaining account records.
• Able to ensure compliance with company policies, internal controls, and standard accounting procedures.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
• Manufacturing industry experience strongly preferred, including exposure to production or distribution environments.
• Experience with high volume invoicing and cash application across multiple customers and locations.
• Background working with customer deductions and complex billing arrangements.
• Exposure to distribution or manufacturing accounting processes and cost structures.
• Experience with ERP systems such as SAP, Oracle, Dynamics, or similar platforms.
• Participation in continuous improvement and process optimization initiatives within accounting or accounts receivable.
• Strong collaboration skills and a team-oriented mindset, with openness to sharing best practices and supporting colleagues.
• Able to adapt to evolving processes and systems in a large, global manufacturing organization.

Skills

• Strong analytical skills to interpret aging reports, payment trends, and account variances.
• Effective problem-solving skills for resolving payment discrepancies, short pays, and complex customer issues.
• Excellent verbal and written communication skills, with the ability to work cross-functionally with sales, customer service, operations, and accounting teams.
• Attention to detail and accuracy in processing invoices, applying cash, and maintaining account records.
• Ability to ensure compliance with company policies, internal controls, and standard accounting procedures.

Benefits

• Medical, dental & vision coverage.
• Roth and pre-tax 401(k) Retirement Plan contributions.
• Parental leave.
• Flexible spending accounts.
• Tuition reimbursement.
• Variety of insurance options.
• Wellness and employee assistance resources.

Pay and Benefits

The pay range for this position is $26.00 - $31.00/hr.

Job Type & Location

This is a Contract position based out of Harvey, IL.

About the Role

The Accounts Receivable Representative / Analyst plays a key role in the accounting team by managing customer invoicing, cash applications, collections, account reconciliations, and credit support activities. You process and analyze high volumes of invoices, address customer deductions, and work within ERP systems to maintain accurate financial records. This position supports a large manufacturing organization and requires strong analytical skills, attention to detail, and the ability to collaborate effectively across sales, customer service, operations, and accounting.