Accounts Receivable Manager
Ultradent Products, Inc., a 47-year company, is seeking an experienced Accounts Receivable Manager to work onsite at least four days per week in South Jordan. This role leads the Accounts Receivable team and ensures efficient management of billing, collections, payment processing, and customer account reconciliation.
About the Role
As the Accounts Receivable Manager, you'll oversee the day-to-day operations of the AR function while mentoring a team and shaping the future of financial processes. You'll collaborate with leaders across Finance, Sales, Customer Service, and other departments to ensure accuracy, compliance, and operational excellence. This role reports to the Director of Treasury and leads a mix of tenured and new employees.
Responsibilities
- Lead, coach, and develop the Accounts Receivable team, fostering accountability, collaboration, and continuous improvement.
- Oversee daily AR operations, ensuring invoices are processed accurately and distributed on time.
- Ensure incoming payments are recorded accurately and customer accounts remain current and reconciled.
- Monitor aging accounts, oversee collection efforts, and proactively resolve outstanding balances.
- Partner with internal departments and customers to investigate and resolve billing discrepancies and payment issues.
- Maintain accurate customer account records and ensure transactions are properly reflected in the general ledger.
- Ensure compliance with company policies, accounting standards, and internal controls.
- Analyze AR performance, identify trends, and recommend improvements to increase efficiency and reduce risk.
- Support budgeting, forecasting, and financial planning activities by providing AR insights and metrics.
- Drive process improvements and implement best practices to enhance customer experience and strengthen financial operations.
- Partner with Sales and Customer Service to improve customer payment performance.
- Develop and monitor key AR metrics (DSO, aging, collection effectiveness, unapplied cash, etc.).
- Assist with month-end and year-end close activities.
- Support internal and external audits.
- Evaluate and optimize credit and collections practices.
- Participate in ERP or system improvement initiatives.
Requirements
- Bachelor's degree in Accounting, Finance, or a related field and six or more years of progressive experience in Accounts Receivable or a related accounting function.
- Previous experience leading or supervising a team is preferred, or any combination of experience, education, technical, and leadership skills.
- Strong understanding of accounts receivable processes, accounting principles, and financial reporting.
- Demonstrated ability to improve processes and implement operational efficiencies.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication and relationship-building abilities with both internal and external stakeholders.
- High level of accuracy, attention to detail, and commitment to meeting deadlines.
- Proficiency with ERP/accounting systems and Microsoft Office, particularly Excel.
Schedule
Onsite at least four days per week in South Jordan.
All offers are contingent on a pre-employment background screen and drug test.