Accounts Receivable Manager

About the Role

The AR Manager will assist with the daily operations of accounts receivable through maintenance and management of all customer accounts. This includes streamlining the process of customer onboarding, invoicing, credits, disputes, cash application, credit limits, and overdue management.

Responsibilities

• Oversee the team of AR function with 4 team members.
• Oversee and control the customer onboarding process relevant for Finance.
• Monitor and control the customer invoicing process for different methods of invoicing (EDI customers, Portal Customers, Monthly service billing, and ERP billed customers).
• Ensure the cash application process aligns with remittance info and aging reports reflect transparent matching of open invoices as per customer records.
• Closely monitor the A/R Aging, guaranteeing proper review and collection processes are in place.
• Manage and maintain credit controls and limits for each customer.
• Ensure efficient procedures for processing credits and returns.
• Communicate with the Accounts Receivables Team regarding expectations and goals.
• Collaborate with other team members and departments to streamline processes.
• Assist Accounting with ensuring consistency of recording revenue for all applicable entities, including newly acquired entities.
• Serve as a trusted partner to Sales and CSR Teams.
• Work closely with accounting to ensure timely monthly closing and appropriate reconciliation of accounts receivable.
• Support Accounts Receivable associates on a daily basis and act as the point of contact for AR and AP issues.
• Assist in the year-end audit by preparing audit schedules and responding to audit questions.
• Conduct weekly meetings for overdue review with cross-functional teams.
• Assist the Corporate Controller with special projects.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree in Accounting or equivalent work experience required.
• 7 years or more experience in Accounts Receivable with team management skills.
• Manager experience required.

Skills

• Excellent Excel skills.
• Power BI knowledge to use published reports.
• Excellent verbal and written communication skills.
• Strong team management skills with the ability to set clear goals and expectations.
• Excellent organizational skills and attention to detail.
• ERP knowledge (SAP, Sage, etc.) appreciated but not mandatory.
• Ability to multitask and function well in a high-paced and sometimes stressful environment.