Accounts Receivable Manager

About the role

The Accounts Receivable Manager is a dynamic, detail-oriented, and hands-on person who leads billing and collections operations. This role ensures that invoices are sent accurately, payments are applied promptly, and the AR team is meeting its monthly collection targets. The successful candidate will be a master of workflow management, modernize processes through automation, develop and mentor a high-performing team, and be a problem-solver who can untangle complex billing discrepancies and manage complicated or difficult collection issues.

Responsibilities

• Supervise the daily activities of the AR team, including invoicing and payment processing; balance strategic-level function with hands-on tactical individual contribution
• Monitor the AR aging schedule and assign high-priority accounts to specialists; personally handle escalated or sensitive collection calls
• Lead aggressive yet professional collection strategies to reduce Days Sales Outstanding (DSO); forecast portfolio risk, frame potential increases in exposure within pipeline, and build management reporting with maturing focus on credit risk fundamentals
• Oversee the month-end closing process for AR, ensuring all ledger entries are accurate and reconciled
• Act as the primary point of contact for resolving complex customer billing issues, working closely with Sales and Operations
• Identify bottlenecks in the billing and collection workflows; spearhead the implementation of ERP enhancements and automated AR software
• Maintain and enforce documented internal controls to ensure the integrity of financial data and prevent fraud
• Lead and mentor a team of AR specialists and supervisors, fostering a culture of accountability and continuous improvement
• Forge strong working relationships with internal partners; provide timely and candid communication on statuses, problems, and timelines; partner with Sales, Legal, and Operations to resolve complex billing disputes and streamline onboarding of new business partners
• Prepare monthly updates on AR aging schedule, cash receipts and delinquency trends for senior management
• Maintain flexibility to work beyond assigned hours when circumstances warrant

Qualifications

• Proven ability to identify and correct discrepancies in high-volume data sets
• Ability to maintain a professional demeanor while being firm with delinquent customers
• Proven ability to meet strict deadlines without sacrificing accuracy
• Strong collaborator and communicator with superior listening and facilitation skills
• Strong intuition skills and ability to facilitate problem-solving
• Aptitude to meet commitments and deadlines, and work collaboratively as required
• Ability to build trust in a short period of time
• Well-developed skills in critical thinking, problem-solving, planning, organization and execution
• Ability to thrive and lead in a fast-paced, high-energy environment
• Highly organized with ability to handle many priorities simultaneously
• Handles change well, self-motivated and stays focused under pressure
• Results-oriented, including a strong sense of urgency
• Proven ability to guide a team through software migrations or major process restructuring without disrupting daily operations

Minimum Requirements

• Education: Bachelor's degree in Accounting or Finance preferred
• Experience: Minimum of 10 years of progressive accounting experience, with at least 3 years managing billing and collection activities in a supervisory role
• Systems: Google Suite; strong proficiency in Tier 1 ERP systems (e.g., SAP, Oracle, NetSuite) and intermediate-to-advanced Excel (VLOOKUPs, Pivot Tables)
• Technical Skills: Solid understanding of GAAP as it relates to revenue recognition and AR; proficient in financial analysis
• Managerial Requirements: Lead and manage a team of direct and indirect reports
• Physical Requirements: Able to lift up to 20 pounds occasionally (office supplies, packages, samples); may need to bend, reach, walk, or stoop occasionally; prolonged periods sitting at a desk and working on a computer
• Travel Requirements: May be required to travel between local Cambria locations

Pay

Cambria's starting salary range for this position is $120,000 - $160,000. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.

Benefits

• Health and Dental Insurance
• Paid Time Off
• 7 paid Holidays
• 401(k) plus matching
• Discretionary Profit Sharing
• Flexible Spending Account
• Life, Supplemental Life, and Disability Insurance
• Referral Program
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount
• Professional Development Assistance