Accounts Receivable Coordinator

LogistiQ is a dynamic and rapidly growing conveyor system integrator dedicated to providing turn-key innovative solutions to the retail, e-commerce, and distribution markets. Our 750,000 sq. ft. facility in Port Clinton, Ohio, houses a team of innovators building solutions that solve evolving customer needs. Core values—integrity, innovation, accountability, and collaboration—are the cornerstones of our success.

About the role

This position ensures the organization receives payments for goods and services and properly documents transactions within the ERP. The role directs customer invoicing, maintains accounts receivable records, analyzes related transactions, performs collection functions, applies payment receipts, and creates policies and procedures.

Responsibilities

• Create invoices for customer shipments, investigate billing discrepancies, communicate with customers to resolve problems, and process credits.
• Process and post daily payments to customer accounts via ledger or accounting software, handle credit card payments, and make bank deposits.
• Establish, review, and maintain credit limits for new and existing customers; develop credit policies, procedures, and guidelines with the Corporate Controller.
• Manage credit and collection operations: send bill reminders, communicate with customers via phone, fax, mail, or email, and initiate formal collection procedures on delinquent accounts, including coordination with collection departments or third-party agencies.
• Advise management on past-due account status and problems.
• Generate monthly, quarterly, or annual financial statements and reports detailing paid/unpaid invoices and other accounts receivable activity (active accounts, status, collection costs).
• Maintain customer file information and applicable data.
• Perform special research projects/tasks (e.g., reviewing payment trends, creating outstanding invoices reports, running AR reports, updating customer profiles in the AR system).
• Other duties as assigned.

Requirements

• High level of attention to detail and strong organizational skills.
• Ability to work on multiple priorities under stringent deadlines in a team-oriented environment.
• Intermediate to advanced knowledge of Microsoft Word and Excel (spreadsheets).
• Strong math skills: calculate discounts, interest, commissions, proportions, and basic arithmetic.
• Ability to read and interpret documents, write routine reports, and business correspondence.
• Effective communication and interaction with team members, customers, and suppliers at all organizational levels, using tact and diplomacy.
• Successful completion of a 90-day probationary period.

Qualifications

• Minimum of an associate’s degree in accounting.
• 3 to 5 years of on-the-job experience or equivalent combination of education and experience.
• Knowledge of accounting in a manufacturing environment.
• Previous experience with ERP systems (Syteline preferred).
• Working knowledge of accounting, database, and other manufacturing software preferred.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Work Environment

The role is based in a pleasant, temperature-controlled, professional office within a manufacturing setting. Frequent interaction with the shop floor exposes the employee to moving mechanical parts, fumes, airborne particles, and mixed noise levels. Air temperature fluctuates with seasonal weather.