Accounts Receivable Coordinator

UT Austin offers a hybrid telework environment and a competitive benefits package that includes:

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays

About the role

The Accounts Receivable Coordinator supports the Business & Operations team by managing accounts receivable and billing processes for external partners, including Texas school districts and state agencies. This role serves as the primary point of contact for partner billing inquiries, maintaining proactive communication and delivering excellent customer service to ensure accurate and timely receipt of funds. The Accounts Receivable Coordinator also supports the tracking and follow-up of cooperative program and data sharing agreements, collaborating with internal stakeholders to facilitate timely completion. This position plays a critical role in maintaining accurate financial records and fostering productive relationships with external partners.

Responsibilities

• Manages accounts receivable process including creating, distributing, and sending invoices to external partners, including Texas school districts, state agencies, and others as applicable.
• Reconciles receivables and takes steps to ensure receipt of funds.
• Maintains accurate and up-to-date records of payment statuses.
• Maintains accounting records and produces accounting reports.
• Maintains proactive and professional communication with external partners regarding invoice status, payment timelines, and any outstanding balances.
• Conducts timely follow-up correspondence to ensure accurate and prompt receipt of funds, serving as a reliable and responsive point of contact for billing inquiries.
• Prioritizes delivering excellent customer service by providing clear, accurate billing information and resolving discrepancies or questions with professionalism and efficiency.
• Supports the processing of cooperative program agreements and data sharing agreements with external partners, including tracking agreement statuses, following up on outstanding items, and collaborating with relevant stakeholders to facilitate timely completion.
• Builds and maintains collaborative relationships with University staff, vendors, and external partners.
• Ensures accurate recordkeeping and compliance with records retention requirements.
• Stays current on relevant university, state, and federal policies.
• Supports the Business Operations Team with additional projects as assigned and participates in ongoing staff development and process improvement initiatives.
• May require evening and weekend work during intense cycles of work.

Requirements

• Bachelor's degree in accounting, finance, business administration, or a related field.
• Experience in accounts receivable, billing, or a related financial function.
• Experience working within financial, procurement, or project management systems to track transactions, monitor status, and support reporting activities.
• Strong organizational and coordination skills, with the ability to manage multiple tasks, track documentation, and support compliance processes with a high level of attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to build and maintain professional relationships with external partners and internal stakeholders.
• Proficiency with spreadsheet and word processing applications, including Microsoft Office applications and Smartsheet or similar tracking tools.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Familiarity with university procurement, payment, and audit processes, including documentation standards and approval workflows.
• Experience working with Texas school districts, state agencies, or other educational or governmental entities.
• Experience in preparation, processing, and negotiation of contract proposals and awards.

Pay

$60,000+ depending on qualifications

Working Conditions

• May require evening and weekend work during intense cycles of work.
• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Shared desk environment.
• Hybrid work environment.
• Climbing of stairs.
• Use of manual dexterity.