Accounts Receivable Consultant (SNF)

About the role

NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person-centered care. We are seeking an Accounts Receivable Consultant to train, mentor, and develop Business Office Managers and Business Office Assistants.

Responsibilities

• Train BOMs and BOAs on the full revenue cycle: eligibility, authorizations, billing, claims, appeals, and private collections across all payer types
• Lead hands-on process improvement at each facility—Triple Check, PPS, A-Z aging reviews, and month-end close
• Supervise, coach, and develop Business Office personnel; make hiring, performance, and termination recommendations
• Conduct monthly facility visits and exit reports with Administrators; attend Triple Check and PPS meetings at least quarterly
• Review 120+ day aging with each BOM monthly and ensure private pay collections are handled effectively
• Help maintain EMR software, set up new facilities/users, and bring a working understanding of P&Ls to every engagement

Requirements

• Must have: 3–5 years of experience as an AR Consultant in a Skilled Nursing Facility (SNF) setting
• Must have: Deep knowledge of Medicare, Medicaid, and Managed Care billing; skilled in private collections
• Must have: Proven ability to train, mentor, and hold Business Office teams accountable across multiple facilities
• Must have: Exceptional communication and customer service skills—empathetic, clear, and professional with staff, patients, and families
• Must have: Strong computer proficiency (MS Office, EMR systems)
• Must have: The ability to travel locally and overnight as required

Qualifications

• Nice to have: College degree

Skills

• Strong leadership and coaching skills
• Excellent organizational and time management skills
• Proficiency in MS Office and EMR systems

Benefits

• Competitive pay with full pay transparency
• Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
• Ongoing training and continuing education
• Clear paths for advancement within a growing organization
• Referral bonus program

Pay

$110,000 – $130,000 per year

Schedule

3-4 days/week (overnight as needed)