Accounts Receivable Collections Supervisor

Essential Functions

• Leads, motivates, and supports the AR collection team to execute and accomplish the company’s strategic goals
• Develops positive relationships with customers, pricing management, and field sales management teams
• Ensures maintenance of department standards for days sales outstanding, aged receivables and PO’s
• Actively monitors and evaluates Daily/Weekly/Monthly metrics and take actions as needed to meet targets
• Analyzes and resolves administrative errors that are delaying invoicing or payments
• Provides or facilitates accurate reporting on trends/analysis, KPI’s, other metrics and recommend process improvements to management
• Organizes regular meetings with the AR staff to communicate information and guidance from company leadership and to review policies, procedures, and best practices
• Negotiates with customers in cases when non-payment occurs
• Provides direct assistance with special finance projects and analysis while continuing to create efficiencies
• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Qualifications

• Five years or more of collections supervisor experience
• Associate’s degree in business or equivalent required; bachelor’s degree in related field preferred
• Detail and analytically oriented
• Excellent communication skills
• Excellent time management skills with a proven ability to meet deadlines
• Positive attitude and customer focused
• Ability to work in fast paced environment
• Proficient with Microsoft Office applications
• Multitasking abilities required for successful job completion
• Thorough understanding of policies and procedures used in accounts receivable
• Well organized and team player capable of working in a deadline dictated environment
• Strong supervisory and leadership skills